Volunteer Ambassador Program
Join our team
Houston Airports is seeking Volunteer Ambassadors who are friendly, outgoing and passionate about connecting with people. Our team is looking to add customer-focused, reliable and efficient problem-solvers to provide general airport details at information booths throughout our terminals.
As a Volunteer Ambassador, you will greet travelers from all around the world while providing Southern Hospitality! You will assist our guests find their gate and terminal, our five-star amenities, ground transportation options, Houston attractions, and more.
What applicants need:
- A friendly, outgoing personality
- Ability to approach and communicate with people from different backgrounds
- Willingness to learn about airport and tourist and cultural offerings throughout Houston
- Computer skills with ability to navigate the internet
- Must be at least 18 years old
- A background check is required for approval to work within secured areas of our airports
- Volunteers are asked to work only four hours a week
- Some walking inside airport terminals may be required]
Benefits include:
- Free parking privileges
- Discounts on airport retail and dining
- Appreciation luncheons
- Opportunity to meet global leaders
Apply now
If you’re looking for a way to volunteer in your community and possess good communication skills and have the ability to work independently, apply now.
Our volunteer program manager
Ella Ghica has a passion for people and understands and values the importance of genuine human connection. Ella understands the power of a smile and difference hospitality and kindness can make in someone’s day. 5-Star customer service creates the opportunity to positively influence how people experience and remember their visit to Houston’s airports and the City of Houston.
Meet Our Volunteers
TestimonialsIn their own words
Norma
“There are never two days just alike. There’s always a story to share with my family when I return home about something positive that happened at the airport. I think of this ‘job’ as my ego booster!”
Bud
“Knowing we are often the first -and sometimes the only- impression of Houston and our country is a rare opportunity. ‘Houston Friendly’ is not just a slogan for us, it’s natural.”
Susan
“There is never a dull moment at the airport. People scurry in every direction all the time. I get caught up in the excitement and feel like I belong, that I am appreciated, and I am part of the excitement. Volunteering at the airport is taking retirement life to the next level. I am embracing every minute.”
