Services
Explore IAH's service-oriented amenities to enhance your travel experience. Enjoy free Wi-Fi, discover Houston at our Visitor Information Centers, and provide your pet a break at the Service Animal Relief Area.
Services
IAH offers four Airport Information Counters. View Maps
Houston Airports has opened its first ablution room and prayer room at George Bush Intercontinental Airport (IAH) in Terminal D near Gate D15.
The Houston Airport System is committed to providing an outstanding experience to travelers with disabilities. View here
ATMs are located throughout the airport. Fees may apply, depending on your bank’s policy.
Automated External Defibrillators for cardiac emergencies are located throughout the Airport. Look for a box or cabinet near an overhead sign with a heart and lightning bolt symbol.
Baggage carts are provided in baggage claim and near passenger drop-off areas in each terminal. Designed to conveniently manage heavy or numerous bags, the carts offer a basket for carry-ons and a platform for large bags. A small fee applies.
Forms of payment accepted: cash ($1, $5, $10 bills; coins not accepted), Visa, MasterCard, American Express, Discover, UnionPay, and JCB.
Visit our Airport Interfaith Chapels for a peaceful space to pray or meditate. Open 24/7 in Terminal C (near Gates C29-C33) and Terminal D (near Gate D15).
Currency exchange services are located in Terminals B, C, D and E. Exchange rates and fees apply.
IAH provides a variety of service-oriented amenities to enhance your travel experience.
- Terminal A, baggage claim
- Terminal A, near gate A1
- Terminal A, near gate A7
- Terminal A, near gate A17
- Terminal C, baggage claim
- Terminal C, near gate C1
- Terminal C, security checkpoint
- Terminal C, near gate C34
- Terminal D, near gate D14
- Terminal D/E, near the Skyway
- Terminal E, security checkpoint
- Terminal E, international arrivals
Houston Airports provides Mamava, a comfortable and private space for nursing parents and caregivers to breastfeed or pump milk. In addition to the convenient Mamava pods, we provide mother rooms, nurseries and baby changing tables.
For location information about nursing spaces please see the interactive map.
- Terminal A, Mothers Room near Gate A1 and Gate A17
- Terminal B, Mamava near Gate B21
- Terminal C, Nursery inside the women's restroom, across from gate C4
- Terminal C, Mothers Room near Gate C5
- Terminal C, Mamava near Gate C34
- Terminal D, Nursery near Gate D15
- Terminal E, Mamava near Gate E12
For detailed information about lost items, please visit IAH's Lost & Found page.
A U.S. mailbox can be found on the Terminal A arrivals level by the ATM and women's restroom
MailSafe Express provides delivery services for items prohibited at TSA checkpoints. You choose the destination, swipe a credit card, and the item is delivered in approximately one week. TSA personnel assist with item placement in the receiving kiosk.
Service animals are welcome at the airport. Service animal relief areas can be found at the following locations:
- Terminal A, inside (post-security), near Gate A12
- Terminal B, inside (post-security), near Gate B1, across from The Fruteria
- Terminal C, inside (post-security), across from Gate C2
- Terminal D, inside (post-security), across from Gate D12
- Terminal E, inside (post-security), across from Gate E12
Clubrooms at IAH with showers:
The Centurion Lounge by American Express, Terminal D, mezzanine level
- Complimentary access for American Express Platinum® Card and Centurion® Members
- Nearby hotels may have day rooms and/or gym facilities with showers, available for a special rate. Please check the IAH hotel listing here.
Minute Suites, Terminal C, Gate C14
- Minute Suites offers travelers a private retreat post-security to nap, relax, shower, work & more.
IAH is designated as a smoke-free facility by city ordinance. Smoking areas are offered outside each terminal at least 25 feet away from exit doors.
- Terminal A, Level 1, north side, Door A-113 near Private Cars Pick-Up
- Terminal A, Level 2, east side, both north and south of entrance
- Terminal B, Level 1, south side near Taxis Pick-Up
- Terminal B, Level 2, east side, both north and south of entrance
- Terminal C, Level 1, south side, Door C-105 near Shuttles and Buses Pick-Up
- Terminal C, Level 2, east side, both north and south of entrance
- Terminal D, Level 1 (Ticketing) west and east of entrance
- Terminal E, Level 1, northwest of terminal exit, Door E-101 near Hotel Shuttles Pick-Up
IAH offers sales tax rebate services for qualifying departing international passengers in Terminals D and E, located before security. Visit TaxFree Shopping for details.
Terminal D Hours: 9 a.m. - 10 p.m., daily
Terminal E Hours: 9 a.m.- 9 p.m., daily
The USO is a perfect place for members of the U.S. military and their families to relax before, between, and after flights. Televisions, computers and snacks are available.
Open daily, 10:00 a.m. - 06:00 p.m. Terminal D, near Gate D8
Vending machines offering drinks and snacks are located at every Subway station in Terminals A, C and D/E. There also are machines in the Terminal E international arrivals hall, at the opposite end from arrivals.
Fill your water bottle at one of the free filling stations located throughout the terminals. The stations feature hands-free dispensers.
Wheelchair service is provided through your airline. Request a wheelchair or electric cart service from your airline in advance or at the ticket counter
Each terminal (including the parking garages) at IAH features Free Airport Wi-Fi.
- Click the Wi-Fi icon on your device.
- Select "Free Airport WIFI" from the list of SSID network options.
- The Airport's Wi-Fi splash page will open automatically.
- Agree to the terms and click “submit.”
- You are now connected.
Wi-Fi help desk: 1-844-831-0999